Job Description: Customer Support Representative
KEYENCE CANADA INC.
Customer Support Associate job -Mississauga-Ontario-Canada
Customer service associate job description:
– Serve as the primary point of contact for customers, embodying the essence of KEYENCE’s professionalism.
– Handle incoming inquiries through different communication channels, such as emails and phone calls.
– Confirm and process customer orders, addressing inquiries promptly through email or phone communication.
– Execute order and quotation processing efficiently.
– Offer unwavering assistance to the Sales Team, ensuring seamless support in their daily operations. -Uphold precision by consistently updating and preserving accurate customer information. Foster collaboration with various departments to exchange essential information. Show a dedication to the responsible management of confidential data and information.
– Contribute to project-based activities aimed at enhancing departmental efficiency.
– Achieve daily Key Performance Indicator (KPI) targets.
– Assist with additional responsibilities as required.customer service associate-customer service associate
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Customer service associate job responsibilities:
- Possession of a college or bachelor’s degree.
- Exceptional verbal and written communication skills.
- Proficient in working independently while also excelling as a collaborative team member.
- Exhibiting adaptability to change with a strong commitment to achieving high performance.
- Characterized by a meticulous and detail-oriented mindset, devoted to precision in reaching set targets.
- Adept at functioning effectively in a fast-paced environment and thriving under pressure.
- Demonstrating expertise in computer proficiency, including mastery of Microsoft Office applications and proficient typing skills.
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Working Hours for Customer service associate job:
– 8:00 AM to 5:00 PM
– 1-hour lunch break
– 40 hours per week
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customer service associate job responsibilities:
– College or bachelor’s degree.
– Ability to work independently and collaboratively in a team.
– Adaptability to change and a drive for high performance.
– Detail-oriented with a focus on achieving targets.
– Proficient in PC skills, including Microsoft Office and typing.
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